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Last Post 25 Oct 2018 11:51 AM by  LizH
Failed to identify my device
 1 Replies
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Author Messages

Evgeni Aizikovich

New Member

New Member

24 Oct 2018 06:28 PM
    I have a OnePlus 1 device (old, but still pretty common). Once ago it has been detected correctly as "mobile", however I noticed that it is not recognized anymore as a mobile device.

    Here is my user agent string:

    Mozilla/5.0 (Linux; Android 6.0.1; A0001) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.64 Mobile Safari/537.36

    I able to reproduce this also from my desktop (Chrome developer tools).

    Please assist,
    Thank you


    New Member

    New Member

    25 Oct 2018 11:51 AM
    Hi Evgeni,

    We have recently added this User-Agent to our database (although we already had the OnePlus 1 device, this UA for Chrome 70 is new). It is correctly detected in our latest Enterprise and Premium data files, however if you're using our free / lite service these files are only updated monthly and so won't yet detect this combination.

    If you need more frequent updates to your device data, you can compare our licensing options here: https://51degrees.com/Licencing-Pricing

    Let us know if you're considering upgrading and have any questions.

    Topic is locked