• About Us
  • Blog
  • Basket
  • Account
  • Sign In
  •  

Forums

PrevPrev Go to previous topic
NextNext Go to next topic
Last Post 22 Oct 2015 12:20 AM by  Edward
(CLOSED) Configuring the AutoUpdate service to use a proxy server
 6 Replies
Sort:
Topic is locked
Author Messages

JBraund



New Member


Posts:7
New Member


--
14 Oct 2015 02:48 PM
    Good afternoon, Following on from our previous question (https://51degrees.com/support/forum...-updates), our service provider has advised us that we would need to use a proxy to connect to the 51 Degrees end point. How can we configure the AutoUpdate service to use a proxy server when accessing the end point? Thanks, James
    0

    Edward



    Basic Member


    Posts:118
    Basic Member


    --
    15 Oct 2015 12:55 AM
    Hi James, Thank you for contacting 51Degrees. I have assigned your question to a member of our technical team who will get back to you shortly. In the meantime we thank you for your patience and valued custom. Edward
    0

    JBraund



    New Member


    Posts:7
    New Member


    --
    18 Oct 2015 09:45 PM
    Hi Edward, Can you give us an update on this please? We need to know ASAP if this is not a supported function of 51 Degrees so that we can look at other approaches to achieving connectivity to the AutoUpdate service. Thanks, James
    0

    Edward



    Basic Member


    Posts:118
    Basic Member


    --
    19 Oct 2015 03:16 AM
    Hi James, Apologies for the delay. I have sent a reminder to the technical team and hopefully they can respond once our office is open later today (GMT time).
    0

    Mike



    Basic Member


    Posts:147
    Basic Member


    --
    19 Oct 2015 03:50 PM
    Hi James, Currently the auto update logic does not support the use of HTTPS proxy servers. The AutoUpdate function is making a direct request to the 51Degrees update server using HTTPS. Is there any specific reason for using the proxy to perform the auto update? The reason I'm asking is to better understand how our APIs are used so that we can add features. So far I believe this is the only request for a proxy use with the auto update, so we would greatly appreciate any additional information. Also, there may be alternative solutions to using proxy. Kind regards, Mike
    0

    JBraund



    New Member


    Posts:7
    New Member


    --
    20 Oct 2015 04:32 PM
    Hi Mike, Our site is hosted in a tier 1 data centre, in which inbound and outbound connections are heavily restricted. For connections to external services, our provider requires us to use a proxy. Presumably your API is still compatible with the OOTB Java proxy mechanisms (http://docs.oracle.com/javase/6/doc...ies.html), so we could set a JVM-wide proxy which the AutoUpdate service would then use? This wouldn't allow us to use a specific proxy only for 51 Degrees, so we will need to check if this has an impact on any other services we are using. Thanks, James
    0

    Edward



    Basic Member


    Posts:118
    Basic Member


    --
    22 Oct 2015 12:20 AM
    Hi James, We’re planning a change to enable the update URL to be specified in the configuration. It will default to our web servers. You could therefore create a proxy URL for use in your data centre and map update requests to this. Would such an approach work in your environment?
    0
    Topic is locked