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4 Replies and 1028 Views What IP address range do I need to open in my firewall  1028  4 Started by  Matthew Kane My servers calling the 51Degrees cloud service are in our DMZ and cannot open a connection to external sites unless our firewall is configured with the permitted IP address range. What IP addresses are used for the 51Degrees cloud service
4 1028
by  Matthew KaneJump to last post
23 Mar 2018 01:29 PM
1 Replies and 515 Views (CLOSED) - What are the available DeviceTypes that are returned?    515  1 Started by  Anthony Frazee I am in the process of using the cloud API and would like to know the different kinds of DeviceType that would get returned. I did not happen to see where this is listed. So far I have received: Desktop, Tablet, SmartPhone. A complete list is what I would be interested in. Thanks.
1 515
by  Anthony FrazeeJump to last post
05 Feb 2018 10:14 AM
1 Replies and 510 Views Free tier not working The licence key is invalid.  510  1 Started by  Daniel Gambin I have subscribed to a free trail and whenever I hit the API it gives me a 'Free tier not working 'The licence key is invalid.' ... I am using the matchuser-agent={}
1 510
by  Daniel GambinJump to last post
08 Dec 2017 03:53 PM
1 Replies and 1118 Views Detect device by HardwareModel  1118  1 Started by  Je Stu Is there anyway to get device values based on the HardwareModel instead of the user agent using the Cloud service Eg. I have HardwareModel = IPHONE9,2 and want to get the values HardwareName (iPhone 7 Plus) & HardwareVendor (Apple). For the UA I use: https://cloud.51degrees.com/api/v1/{key}//matchuser-agent={ua}&Values=&91;'HardwareName', 'HardwareVendor'&93; I would think to get a response based on model it would be this: https://cloud.51degrees.com/api/v1/{key}/valuename={model}...
1 1118
by  Ben ShillitoJump to last post
10 Jan 2017 10:26 AM
5 Replies and 2387 Views Call returns xml instead of json  2387  5 Started by  VR I get xml in the response occasionally, which causes the serializer to error out trying to deserialize the response. It happened once in the test environment over the weekend and now once in production. I just started testing this last week and moved it into production this morning at around 5:00 AM CST. Am I passing through some header that is affecting the response type Is there a query string parameter I should pass to ensure the response type is json Here is a sample response ...
5 2387
by  VRJump to last post
22 Jan 2016 02:55 PM
1 Replies and 1042 Views GZip encoding question  1042  1 Started by  VR I noticed I sometimes get a gzip encoded response. I am sending the Accept-Encoding: gzip,deflate header every time. It seems to give me a gzipped response when I send the Accept: text/html header, but not with other accept headers such as Accept: application/json. What is the proper way I should call it I was passing through the accept header since the documentation says send all the headers, but I am planning on just passing my own accept headers since passing these through is probably no...
1 1042
by  Ben ShillitoJump to last post
22 Jan 2016 10:07 AM
1 Replies and 916 Views (CLOSED) 21:00 GMT 29th December 2015 - Intermittent Cloud Service Delays    916  1 Started by  James Rosewell We have observed some data centres not responding extremely intermittently to cloud service device detection requests. Our service provider has advised of network issues in multiple data centres impacting us and other customers. They are investigating and we expect to provide an update by 23:00 GMT 29th December 2015.
1 916
by  James RosewellJump to last post
29 Dec 2015 10:48 PM
1 Replies and 991 Views (SOLVED) MVC Display Modes and Cloud Device Detection    991  1 Started by  SerenataFlowers Hello, Is it possible to use cloud version of device detection framework with MVC display modes like it's shown here: SerenataFlowersJump to last post
24 Aug 2015 01:08 PM
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