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2 Replies and 308 Views
(SOLVED) Client detection 308 2
Started by PatrickMM
Hello, Our company have a Premium subscription on your dataset and have noted an detection issue with Outlook 2016. See below the UA of Outlook 2016 which is identified as 'Outlook 2014' for BrowserName. Outlook 2014 have never exists and Outlook 2016 should be identified as Outlook 2016. Tested with your User Agent Tester with the Enterprise 3/9/2017 dataset. Any chance of getting these corrected Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 10.0; Win64; x64; ...
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by Michael 05 May 2017 01:41 PM |
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2 Replies and 427 Views
(SOLVED) Facebook App for iOS - Nov 2016 427 2
Started by IT Department
Hello, We are Premium subscribers and have noted an issue with the Facebook App for iOS being incorrectly identified recently. Here are some UA strings that we know are this app but are being identified as 'Mobile Safari' for BrowserName. Tested with your online tester webpage with the Enterprise 11/24/2016 dataset. Any chance of getting these corrected WURLF is correctly identifying them as the Facebook app currently, not so with 51Degrees: Mozilla/5.0(iPhone;CPUiPhoneO...
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by IT Department07 Dec 2016 05:02 AM |
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2 Replies and 738 Views
(Closed) Match with 'Nearest' method but 0 difference ? 738 2
Started by Jean-Sébastien Bour
Hello, this User-Agent: Mozilla/5.0 (iPad; CPU OS 9_2 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13C75 MOBILE-LEQUIPE/IOS/TABLETTE/6.9.3/954c8780297a4a53d63fd7c3c05b559317e56055aa7941da262791a8862807ad gets correctly matched but with 'Nearest' method and with 0 difference (double-checked on https://51degrees.com/resources/user-agent-tester). If I understood the docs (and one of your unit tests :-)) well, this does not make sense. Am I right or did I mi...
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by Jean-Sébastien Bour23 Feb 2016 02:10 PM |
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3 Replies and 1289 Views
(SOLVED) Detection of some UserAgent strings 1289 3
Started by Sergey S
Hi! I tested your Enterprise file for pattern based device detection and encountered with some issues. Sometimes detection seems wrong. Some examples: - Desktop detected as Mobile: Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1709.117 Amigo/32.0.1709.117 MRCHROME SOC Safari/537.36 Mozilla/5.0 (X11; Linux i686 on x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2217.29 Safari/537.36 Mozilla/5.0 (Windows NT 5.0; WOW6...
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by Kamila31 Dec 2015 11:14 AM |
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3 Replies and 560 Views
(SOLVED) Nexus 5X deviceType set to tablet. 560 3
Started by Greg
Hi,
Nexus 5X users on our website are currently not being served the correct version of our site. Looking at the device explorer page for the 5X - https://51degrees.com/resources/device-explorer/deviceId/58580search=nexus5x&model=Nexus5X the device is registered as a tablet. Is this correct other larger phones such as the iPhone 6 plus are returned as a smartphone and get served the mobile version of our site.
Can this be raised as a bug anywhere, or is this in fact the correct return...
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by Edward30 Nov 2015 07:43 AM |
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2 Replies and 537 Views
(SOLVED) No html5 support 537 2
Started by miksh
Your detector shows HTML 4.01 support only for browsers below:
Mozilla/5.0 (iPhone; CPU iPhone OS 7_1_1 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) OPiOS/8.0.0.78129 Mobile/11D201 Safari/9537.53
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_4) AppleWebKit/600.7.12 (KHTML, like Gecko)
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/600.8.9 (KHTML, like Gecko)
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/601.1.56 (KHTML, like Gecko)
Mozilla/5.0 (Macinto...
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by Edward16 Nov 2015 11:59 AM |
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1 Replies and 493 Views
(SOLVED) Problem with device detection on safari 493 1
Started by Martin
Hi,
when our webpage is opened in a safari browser on an iphone. it seems i only get default values. So property 'HardwareName' returns 'iPhone_iPhone 3G_iPhone 3GS_iPhone 4_iPhone 4S_iPhone 5_iPhone 5S_iPhone 6_iPhone 6 Plus', 'ScreenPixelsHeight' is always set to '960' and 'ScreenPixelsWidth' to '640'. Is there any chance to get the correct information
we use the premium data.
thanks for your help!
Martin
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by Edward15 Oct 2015 12:38 AM |
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1 Replies and 494 Views
(SOLVED) Browser Unknown for iOS9.1 494 1
Started by miksh
Please check
Mozilla/5.0 (iPad; CPU OS 9_1 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Version/9.0 Mobile/13B5119e Safari/601.1
It shows browser Unknown
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by Edward29 Sep 2015 11:18 PM |
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1 Replies and 622 Views
(SOLVED) Geolocation unknown for MQQBrowser 622 1
Started by miksh
Please double check Geolocation support for MQQBrowser, e.g.
Mozilla/5.0 (iPhone 4S; CPU iPhone OS 8_3 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/6.0 MQQBrowser/6.0 Mobile/12F70 Safari/8536.25
Mozilla/5.0 (Linux; U; Android 4.3; zh-cn; GT-I9300I Build/JLS36C) AppleWebKit/537.36 (KHTML, like Gecko)Version/4.0 MQQBrowser/5.6 Mobile Safari/537.36
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by Edward22 Sep 2015 08:51 PM |
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12 Replies and 728 Views
(SOLVED) Missing CookiesCapable data 728 12
Started by miksh
Please check the devices below for missing CookiesCapable and HtmlVersion data
Mozilla/5.0 (Linux; Android 5.0.1; SGH-I337M Build/LRX22C) AppleWebKit/537.36 (KHTML, like Gecko) SamsungBrowser/2.1 Chrome/34.0.1847.76
Mozilla/5.0 (MeeGo; NokiaN9) AppleWebKit/534.13 (KHTML, like Gecko) NokiaBrowser/8.5.0 Mobile Safari/534.13
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by miksh04 Sep 2015 05:06 PM |
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3 Replies and 493 Views
(SOLVED) change log between version of Premium device detection tool 493 3
Started by Eleonora
A question about 51degrees Device Detection tool. We use Premium data to define device and then to change content based on device which is used to see it - so we have to create table on our side like:
device group 1 - content 1
device group 2 - content 2
In one group could be several count of devices, e.g all the devices on iOS or all the Linux/Unix OS devices.
But we came to the problem what 51degrees base can have defferent device names/parameters for different versions and out targe...
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by Mike04 Sep 2015 10:13 AM |
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2 Replies and 386 Views
(SOLVED) What's the difference between H.264 and H264 386 2
Started by miksh
I found out that Mozilla/5.0 (BB10; Touch) AppleWebKit/537.10 (KHTML, like Gecko) Version/10.0.9.2372 Mobile Safari/537.10
in CcppAccept returns 'video/H.264' which is not in the list of property values.
Is it expected value or typo
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by Kamila10 Aug 2015 11:21 AM |
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1 Replies and 424 Views
(SOLVED) BrowerVersion as double 424 1
Started by miksh
BrowserVersion is type of double but it could return Unknown.
Could your reflect it in the property dictionary page
Also, could it return 0
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by Mike16 Jul 2015 11:46 AM |
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1 Replies and 457 Views
(SOLVED) IsSmartPhone not set for Smartphone user agent 457 1
Started by Robert Ropotan
Hey There,
We're using the IsSmartPhone property to perform some logic in our application and we've noticed that it doesn't seem to be matching certain devices (including on of our dev devices which is how we found this).
Using the user agent &91b&93Mozilla/5.0 (iPhone; CPU iPhone OS 8_4 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12H143 Safari/600.1.4&91/b&93 using the device detector on this site works correctly however when using V3Binary the IsSmartPho...
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by Mike09 Jul 2015 08:47 AM |
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1 Replies and 436 Views
(SOLVED) iPhone/iPad detection 436 1
Started by miksh
Sorry if this is a duplicated topic.
I wonder is there a way to detect the model of iPhone/iPad, e.g. iPhone 5, iPad 3 etc.
Currently, your tester lists all possible models in the HardWareName
E.g. for iPhone 6 it shows
HardwareName: iPhone, iPhone 3G, iPhone 3GS, iPhone 4, iPhone 4S, iPhone 5i, Phone 5S, iPhone 6, iPhone 6 Plus
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by Mike08 Jul 2015 09:03 AM |
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1 Replies and 385 Views
(SOLVED) iPhone with iOS 8.4 incorrectly detected 385 1
Started by lanteksf
The iPhone with iOS 8.4 released on June 30 2015 is not being detected correctly. Looks like it is being detected as an iPad and the isSmartphone property is returning false.
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by Mike03 Jul 2015 09:53 AM |
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1 Replies and 405 Views
(CLOSED) error in detection 405 1
Started by David Verdejo
Hi
I have problems detecting the useragent
Mozilla/5.0 (Linux; Android 5.1.1; Nexus 5 Build/LMY48B; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/43.0.2357.121 Mobile Safari/537.36kayakandroidphone/11.2
In the tester on the web returns that is a mobile device, but in my webservice no, I downloaded the latest definition .dat but but it does not work.
Can someone help me out
thanks in advance
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by Mike03 Jul 2015 09:42 AM |
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2 Replies and 520 Views
(SOLVED) Samsung S6 browser 520 2
Started by miksh
Please double check your data for
Mozilla/5.0 (Linux; Android 5.0.2; SM-G920W8 Build/LRX22G) AppleWebKit/537.36 (KHTML, like Gecko) SamsungBrowser/3.0 Chrome/38.0.2125.102 Mobile Safari/537.36
It shows that
BrowserName: Unknown
BrowserVendor: Samsung
BrowserVersion: Unknown
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by Kamila25 Jun 2015 03:02 PM |
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1 Replies and 428 Views
(SOLVED) Bing bot 428 1
Started by CF
Hello, we are noticing traffic which looks like is bot traffic (Bing bot) but IsCrawler it not being set to true.
Below is the user agent -
Mozilla/5.0 (iPhone; CPU iPhone OS 6_0_1 like Mac OS X) AppleWebKit/536.26 (KHTML; like Gecko) Version/6.0 Mobile/10A523 Safari/8536.25 BingPreview/1.0b
We are currently using trail version and Enterprise V3 data file. Please advise. Thanks.
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by Kamila16 Jun 2015 10:43 AM |
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8 Replies and 725 Views
(SOLVED) Discrepancies between UserAgent and its end results 725 8
Started by Daniel Frank
Using the current BinaryV3, there are discrepancies between the UserAgent and its end result fields such as HardwareModel, HardwareVendor, OEM fields ..etc.
The Useragent string shows different hardware and manufacturers.
Examples:
1.
Mozilla/5.0 Linux; Android 5.0; SAMSUNG SM-G900P Build/LRX21T AppleWebKit/537.36 KHTML, like Gecko SamsungBrowser/2.1 Chrome/34.0.1847.76 Mobile Safari/537.36
HardwareModel: A102
HardwareName: Canvas Doodle 3
HardwareVendor: Micromax
-------...
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by Mike03 Jun 2015 11:17 AM |