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1 Replies and 16 Views
API vs UA-Tester 16 1
Started by MOMAGIC TECHNOLOGIES PVT LTD
Please see below user-agent of the received from the device. We were unable to get the device details using the API. We updated the DB with the latest revision. where as same user-agent works fine with 'user-agent tester' available on the website. Mozilla/5.0 (Linux; Android 6.0.1; Micromax AQ4502 Build/MOB31E; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/71.0.3578.99 Mobile Safari/537.36 Note: using the latest database. Thanks Vikas gupta vikas.guptamomagic.com
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by AliHost 12 Feb 2019 01:50 PM |
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2 Replies and 71 Views
High screen resolution devices wrongly detected as tablet 71 2
Started by Cedric
Hi, With devices that have very high screen resolution, the smartphone is recognized as tablet. A specific case we're facing: 'Mozilla/5.0 (Linux; Android 9; EVR-L29) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Mobile Safari/537.36' 'ScreenPixelsHeight': 1080 'ScreenPixelsWidth': 2244 'IsMobile': true 'IsSmartPhone': false <-- this is not correct 'IsTablet': true <-- this is not correct I'm sure some other devices are affected similarly. Can this be updated T...
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by DanielRobinson08 Feb 2019 04:58 PM |
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2 Replies and 59 Views
iPhone version detection 59 2
Started by Chris Coupland
Along with user agents, many partners will also provide us with hardware version as a string in the format: iPhone9,4 and similar. Would it be possible for 51D to detect the version correctly if we were to append that to the user agent. For example: Mozilla/5.0 (iPhone; CPU iPhone OS 12_1_2 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/16C101 (iPhone9,4) Mozilla/5.0 (iPhone; CPU iPhone OS 12_1_2 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/16C101 (iPhone10,...
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by JoshGrew31 Jan 2019 12:54 PM |
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11 Replies and 335 Views
Wrong detection of iPhone device 335 11
Started by Dmitrii Zotov
User-agent is 'Mozilla/5.0 (iPhone; CPU iPhone OS 8_0_1 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12A402', but 51 Degrees detects that device is android, browser is not Safari and so on.
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by DanielRobinson28 Dec 2018 02:42 PM |
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1 Replies and 166 Views
Failed to identify my device 166 1
Started by Evgeni Aizikovich
I have a OnePlus 1 device (old, but still pretty common). Once ago it has been detected correctly as 'mobile', however I noticed that it is not recognized anymore as a mobile device. Here is my user agent string: Mozilla/5.0 (Linux; Android 6.0.1; A0001) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.64 Mobile Safari/537.36 I able to reproduce this also from my desktop (Chrome developer tools). Please assist, Thank you
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by LizH25 Oct 2018 11:51 AM |
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2 Replies and 508 Views
A Graphics object cannot be created from an image that has an indexed pixel format 508 2
Started by Eran Schwartz
In the last couple of days I'm getting the following error message: Exception: 'A Graphics object cannot be created from an image that has an indexed pixel format' Method: FiftyOne.Foundation.Image.Processor.Shrink System.Exception: A Graphics object cannot be created from an image that has an indexed pixel format. at System.Drawing.Graphics.FromImage at FiftyOne.Foundation.Image.Processor.Shrink at FiftyOne.Foundation.Image.Processor.ShrinkToSeekStream at FiftyOne.Foundation.Image.Pr...
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by JoshGrew02 Jul 2018 08:30 AM |
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3 Replies and 302 Views
Incorrect device detection 302 3
Started by khizar ahmed
Many times I have noticed that 51 Degrees detected incorrect information about the device even when the user agent vividly contains that model and name of the device manufacturer. Let me give you an example of following user agent 'Mozilla/5.0 (Linux; U; Android 7.1.1; en-US; Redmi_Note_5_Pro Build/NGI77B) AppleWebKit/528.5 (KHTML, like Gecko) Version/3.1.2 Mobile Safari/525.20.1' If someone closely observes the user agent, even human can detect that device is manufactured by 'redMi corporation...
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by Amos Tamang18 May 2018 10:47 AM |
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1 Replies and 371 Views
(SOLVED) Laptop vs Desktop detection 371 1
Started by nilayk
Of all the properties, I could use BatteryCapacity as a property (not sure if it works though), but I'm trying to find a guaranteed way to identify laptop and desktop traffic. It doesn't have to be able to differentiate all traffic correctly, but the ones it's able to it has to be accurate. Any ideas if there's a way to achieve this Thank you.
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by Alexander Preslavski05 Mar 2018 11:14 AM |
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1 Replies and 393 Views
(SOLVED) T-Entertain settop-boxes 393 1
Started by INFOnline
Hello, the following user-agent are detected as desktop, but they are T-Entertain settop-boxes and should be MediaHub. AppleWebKit/534.30(linux MIPS;U;deu), DT_STB_BCM7241up/14.1 (DT,MR200_MR400,Wired) AppleWebKit/537.78(linux armv7;U;deu), DT_STB_BCM7252SUP/Z10.1.6 (DT,MR401_TypB,Wired), ISP_STB_NetFrontNX/3.1.2 (ACCESS, NX, Wired) AppleWebKit/537.78(linux armv7;U;deu), DT_STB_BCM7252SUP/Z10.1.7 (DT,MR201,Wired), ISP_STB_NetFrontNX/3.1.2 (ACCESS, NX, Wired) AppleWebKit/...
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by Amos Tamang11 Jan 2018 12:44 PM |
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1 Replies and 356 Views
(CLOSED) Syabas Popbox user agent - device not detected 356 1
Started by Chris Coupland
We've been seening some requests from the device: Syabas Popbox, but 51D doesn't seem to be detecting. Some sample user agents below... Syabas/05-02-150212-24-POP-618-000 (gaya2) Mozilla/4.0 Syabas/J3S-01-01-150121-02-POP-890-999 Mozilla/4.0 Mozilla/4.0
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by Amos Tamang19 Dec 2017 04:09 PM |
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1 Replies and 443 Views
(SOLVED) Preimum device detection data-not available 443 1
Started by Praful Memane
Hi Team, We are currently testing theTrial version of Premium Device detection data plan. We are not getting the device information for many of our User-Agent strings.as below for example. 1. mozilla/5.0 (windows nt 6.1; win64; x64) applewebkit/537.36 (khtml, like gecko) chrome/60.0.3112.113 safari/537.36 2. mozilla/5.0 (ipad; cpu os 9_0_2 like mac os x) applewebkit/601.1.46 (khtml, like gecko) version/9.0 mobile/13a452 safari/601.1 3. mozilla/5.0 (windows nt 6.1...
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by DanielRobinson20 Sep 2017 10:17 AM |
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by Edward17 Aug 2017 08:55 AM |
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4 Replies and 552 Views
(SOLVED) Nexus phones' isMobile property is false 552 4
Started by Dmitry
Hi All, I have core version 3.2.17.2 and data version 3.2.17.5 installed in the solution. Nexus phones (tested on Nexus 6 actual phone and Nexus 4, 5, 6 as chrome devices) are not detected as mobile devices. Can anyone advise Kind Regards, Dmitry
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by Dmitry06 Jul 2017 03:50 PM |
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2 Replies and 847 Views
(SOLVED) Client detection 847 2
Started by PatrickMM
Hello, Our company have a Premium subscription on your dataset and have noted an detection issue with Outlook 2016. See below the UA of Outlook 2016 which is identified as 'Outlook 2014' for BrowserName. Outlook 2014 have never exists and Outlook 2016 should be identified as Outlook 2016. Tested with your User Agent Tester with the Enterprise 3/9/2017 dataset. Any chance of getting these corrected Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 10.0; ...
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by PatrickMM05 May 2017 01:41 PM |
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2 Replies and 1266 Views
(SOLVED) Facebook App for iOS - Nov 2016 1266 2
Started by IT Department
Hello, We are Premium subscribers and have noted an issue with the Facebook App for iOS being incorrectly identified recently. Here are some UA strings that we know are this app but are being identified as 'Mobile Safari' for BrowserName. Tested with your online tester webpage with the Enterprise 11/24/2016 dataset. Any chance of getting these corrected WURLF is correctly identifying them as the Facebook app currently, not so with 51Degrees: Mozilla/5.0(iPhone;CPUiPhoneO...
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by IT Department07 Dec 2016 05:02 AM |
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2 Replies and 1142 Views
(CLOSED) Match with 'Nearest' method but 0 difference ? 1142 2
Started by Jean-Sébastien Bour
Hello, this User-Agent: Mozilla/5.0 (iPad; CPU OS 9_2 like Mac OS X) AppleWebKit/601.1.46 (KHTML, like Gecko) Mobile/13C75 MOBILE-LEQUIPE/IOS/TABLETTE/6.9.3/954c8780297a4a53d63fd7c3c05b559317e56055aa7941da262791a8862807ad gets correctly matched but with 'Nearest' method and with 0 difference (double-checked on https://51degrees.com/resources/user-agent-tester). If I understood the docs (and one of your unit tests :-)) well, this does not make sense. Am I rig...
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by Jean-Sébastien Bour23 Feb 2016 02:10 PM |
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3 Replies and 3176 Views
(SOLVED) Detection of some UserAgent strings 3176 3
Started by Sergey S
Hi! I tested your Enterprise file for pattern based device detection and encountered with some issues. Sometimes detection seems wrong. Some examples: - Desktop detected as Mobile: Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1709.117 Amigo/32.0.1709.117 MRCHROME SOC Safari/537.36 Mozilla/5.0 (X11; Linux i686 on x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2217.29 Safari/537.36 Mozilla/5.0 (Windows NT 5.0; WOW6...
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by Kamila31 Dec 2015 11:14 AM |
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3 Replies and 970 Views
(SOLVED) Nexus 5X deviceType set to tablet. 970 3
Started by Greg
Hi,
Nexus 5X users on our website are currently not being served the correct version of our site. Looking at the device explorer page for the 5X - https://51degrees.com/resources/device-explorer/deviceId/58580search=nexus5x&model=Nexus5X the device is registered as a tablet. Is this correct other larger phones such as the iPhone 6 plus are returned as a smartphone and get served the mobile version of our site.
Can this be raised as a bug anywhere, or is this in fact the correct return...
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by Edward30 Nov 2015 07:43 AM |
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2 Replies and 900 Views
(SOLVED) No html5 support 900 2
Started by miksh
Your detector shows HTML 4.01 support only for browsers below:
Mozilla/5.0 (iPhone; CPU iPhone OS 7_1_1 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) OPiOS/8.0.0.78129 Mobile/11D201 Safari/9537.53
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_4) AppleWebKit/600.7.12 (KHTML, like Gecko)
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/600.8.9 (KHTML, like Gecko)
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/601.1.56 (KHTML, like Gecko)
Mozilla/5.0 (Macinto...
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by Edward16 Nov 2015 11:59 AM |
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1 Replies and 974 Views
(SOLVED) Problem with device detection on safari 974 1
Started by Martin
Hi,
when our webpage is opened in a safari browser on an iphone. it seems i only get default values. So property 'HardwareName' returns 'iPhone_iPhone 3G_iPhone 3GS_iPhone 4_iPhone 4S_iPhone 5_iPhone 5S_iPhone 6_iPhone 6 Plus', 'ScreenPixelsHeight' is always set to '960' and 'ScreenPixelsWidth' to '640'. Is there any chance to get the correct information
we use the premium data.
thanks for your help!
Martin
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by Edward15 Oct 2015 12:38 AM |