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1 Replies and 48 Views Incomlete data for Huawei Browser  48  1 Started by  miksh Hello, please double check your data for Huawei Browser E.g. Mozilla/5.0 (Linux; Android 9; HRY-AL00Ta Build/HONORHRY-AL00Ta) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/70.0.3538.64 HuaweiBrowser/ Mobile Safari/537.36 returns no browser/html data BrowserName: Huawei Browser BrowserVendor: Unknown BrowserVersion:Unknown
1 48
by  DanielRobinsonJump to last post
03 Jan 2020 04:14 PM
17 Replies and 861 Views Wrong detection of iPhone device  861  17 Started by  Dmitrii Zotov User-agent is 'Mozilla/5.0 (iPhone; CPU iPhone OS 8_0_1 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12A402', but 51 Degrees detects that device is android, browser is not Safari and so on.
17 861
by  fernandopeterJump to last post
17 Dec 2019 05:42 AM
2 Replies and 195 Views iPhone Support  195  2 Started by  Parker Hi 51Degrees team! We're currently on a trial of your software and I went through the documentation several times today, but am not finding anything regarding iPhone model variant device detection not working/being available, however when I look up my user agent, which is... Mozilla/5.0 (iPhone; CPU iPhone OS 12_3 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/76.0.3809.81 Mobile/15E148 Safari/605.1 ... and run that through your User Agent Tester, I get back a 'it could...
2 195
by  HowardJump to last post
16 Dec 2019 07:11 AM
4 Replies and 260 Views Edge 44 for iOS - no HTML5 support?  260  4 Started by  miksh Hello, Could you check UA below Mozilla/5.0 (iPhone; CPU iPhone OS 12_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.0 EdgiOS/44.4.1 Mobile/15E148 Safari/605.1.15 Your online tester shows no HTML5 support Html Html5Audio: NotSupported Html5Video: NotSupported
4 260
by  DanielRobinsonJump to last post
13 Dec 2019 04:50 PM
3 Replies and 368 Views Device detection incorrect after chrome update for android 9  368  3 Started by  Ste Mozilla/5.0 (Linux; Android-9; SM-G950F) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3370.67 Safari/537.36 incorrectly classified as a desktop. The same device on chrome 74 works correctly.
3 368
by  AliHostJump to last post
05 Dec 2019 03:01 PM
0 Replies and 90 Views Jadoo /Geniatech STB user agents  90  0 Started by  Chris Coupland The following user agents are being mis-classified as SmartPhone, but are instead OTT set top boxes running the Jadoo app: stagefright/1.2 (Linux;Android 4.2.2; Geniatech ATV-360 CTV STB; Jadoo4 JAB J4DC) stagefright/1.2 (Linux;Android 4.4.2; Geniatech ATV-585 CTV STB; Jadoo4 JAB J4QC) stagefright/1.2 (Linux;Android 6.0.1; Geniatech ATV-596X CTV STB; Jadoo5 JAB J5QC) stagefright/1.2 (Linux;Android 6.0.1; Geniatech ATV-596X CTV STB; Jadoo5s JAB J5sQC) Dalvik/2.1.0 (Linux; U; Android 6.0.1;...
0 90
01 Nov 2019 07:41 PM
1 Replies and 190 Views URGENT: MS Edge 18 has HMTL5 = false!  190  1 Started by  miksh Please check Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36 Edge/18.18362 it has Html5: False but HtmlVersion: 5.0 It seems to be published this week. Any chance to week ASAP and republish
1 190
by  DanielRobinsonJump to last post
30 Aug 2019 03:37 PM
2 Replies and 195 Views Lite Trie-Data for v3.2?  195  2 Started by  fgt Hi, I'm using 51degrees device detection with haproxy 1.7, which is built with 51degrees v3.2 support. After registering for the lite subscription I was trying to download the trie data for v3.2. The download menu only has data for v3.4. Where can I get v3.2 data Best regards, Florian
2 195
by  fgtJump to last post
05 Jul 2019 09:09 AM
1 Replies and 263 Views Inconsistent Device Detection Result from Website and V32 dat file  263  1 Started by  trackrevenue Hi Guys, We recently found out that the device detection for same user agent string is showing different result from 51Degree online user agent tester (https://51degrees.com/resources/user-agent-tester) and premium V32 dat file. Below is a few examples: - Example 1: Dalvik/2.1.0 (Linux; U; Android 6.0; ZOPO ONE X Build/MRA58K) https://51degrees.com/resources/user-agent-tester returns correct device detection, while when using 51Degrees mobile detector with latest v32 dat file (updated on ...
1 263
by  DanielRobinsonJump to last post
22 May 2019 03:08 PM
2 Replies and 305 Views Roku devices  305  2 Started by  Chris Coupland We sometimes receive Roku user agents from Google in the format: Roku/DVP-9.0 (559.00E04142A),gzip(gfe); (gzip) 51Degrees is detecting it as: Closest Sub Strings Links (2.1 Linux ; ) but if you leave the gzip parts out, such as: Roku/DVP-9.0 (559.00E04142A) Then is gets detected properly as a Roku device. Can you please advise
2 305
by  AliHostJump to last post
17 Apr 2019 01:28 PM
1 Replies and 239 Views Different BrowserName with same useragent  239  1 Started by  BOLD LLC Different BrowserName with same useragent with only the version is changed. It is giving unknown for most of them. Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_5) AppleWebKit/602.1.50 (KHTML, like Gecko) Safari Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Unknown Mac OS X App - WebKit Engine Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_3) AppleWebKit/605.1.15 (KHTML, like Gecko) Unknown
1 239
by  BOLD LLCJump to last post
01 Mar 2019 01:56 PM
1 Replies and 263 Views API vs UA-Tester  263  1 Started by  MOMAGIC TECHNOLOGIES PVT LTD Please see below user-agent of the received from the device. We were unable to get the device details using the API. We updated the DB with the latest revision. where as same user-agent works fine with 'user-agent tester' available on the website. Mozilla/5.0 (Linux; Android 6.0.1; Micromax AQ4502 Build/MOB31E; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/71.0.3578.99 Mobile Safari/537.36 Note: using the latest database. Thanks Vikas gupta vikas.guptamomagic.com
1 263
by  AliHostJump to last post
12 Feb 2019 01:50 PM
2 Replies and 323 Views High screen resolution devices wrongly detected as tablet  323  2 Started by  Cedric Hi, With devices that have very high screen resolution, the smartphone is recognized as tablet. A specific case we're facing: 'Mozilla/5.0 (Linux; Android 9; EVR-L29) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/71.0.3578.98 Mobile Safari/537.36' 'ScreenPixelsHeight': 1080 'ScreenPixelsWidth': 2244 'IsMobile': true 'IsSmartPhone': false <-- this is not correct 'IsTablet': true <-- this is not correct I'm sure some other devices are affected similarly. Can this be updated T...
2 323
by  DanielRobinsonJump to last post
08 Feb 2019 04:58 PM
2 Replies and 315 Views iPhone version detection    315  2 Started by  Chris Coupland Along with user agents, many partners will also provide us with hardware version as a string in the format: iPhone9,4 and similar. Would it be possible for 51D to detect the version correctly if we were to append that to the user agent. For example: Mozilla/5.0 (iPhone; CPU iPhone OS 12_1_2 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/16C101 (iPhone9,4) Mozilla/5.0 (iPhone; CPU iPhone OS 12_1_2 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Mobile/16C101 (iPhone10,...
2 315
by  Chris CouplandJump to last post
31 Jan 2019 12:54 PM
1 Replies and 400 Views Failed to identify my device    400  1 Started by  Evgeni Aizikovich I have a OnePlus 1 device (old, but still pretty common). Once ago it has been detected correctly as 'mobile', however I noticed that it is not recognized anymore as a mobile device. Here is my user agent string: Mozilla/5.0 (Linux; Android 6.0.1; A0001) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.64 Mobile Safari/537.36 I able to reproduce this also from my desktop (Chrome developer tools). Please assist, Thank you
1 400
by  LizHJump to last post
25 Oct 2018 11:51 AM
2 Replies and 900 Views A Graphics object cannot be created from an image that has an indexed pixel format  900  2 Started by  Eran Schwartz In the last couple of days I'm getting the following error message: Exception: 'A Graphics object cannot be created from an image that has an indexed pixel format' Method: FiftyOne.Foundation.Image.Processor.Shrink System.Exception: A Graphics object cannot be created from an image that has an indexed pixel format. at System.Drawing.Graphics.FromImage at FiftyOne.Foundation.Image.Processor.Shrink at FiftyOne.Foundation.Image.Processor.ShrinkToSeekStream at FiftyOne.Foundation.Image.Pr...
2 900
by  Eran SchwartzJump to last post
02 Jul 2018 08:30 AM
3 Replies and 542 Views Incorrect device detection  542  3 Started by  khizar ahmed Many times I have noticed that 51 Degrees detected incorrect information about the device even when the user agent vividly contains that model and name of the device manufacturer. Let me give you an example of following user agent 'Mozilla/5.0 (Linux; U; Android 7.1.1; en-US; Redmi_Note_5_Pro Build/NGI77B) AppleWebKit/528.5 (KHTML, like Gecko) Version/3.1.2 Mobile Safari/525.20.1' If someone closely observes the user agent, even human can detect that device is manufactured by 'redMi corporation...
3 542
by  Amos TamangJump to last post
18 May 2018 10:47 AM
1 Replies and 595 Views (SOLVED) Laptop vs Desktop detection    595  1 Started by  nilayk Of all the properties, I could use BatteryCapacity as a property (not sure if it works though), but I'm trying to find a guaranteed way to identify laptop and desktop traffic. It doesn't have to be able to differentiate all traffic correctly, but the ones it's able to it has to be accurate. Any ideas if there's a way to achieve this Thank you.
1 595
by  Alexander PreslavskiJump to last post
05 Mar 2018 11:14 AM
1 Replies and 609 Views (SOLVED) T-Entertain settop-boxes    609  1 Started by  INFOnline Hello, the following user-agent are detected as desktop, but they are T-Entertain settop-boxes and should be MediaHub. AppleWebKit/534.30(linux MIPS;U;deu), DT_STB_BCM7241up/14.1 (DT,MR200_MR400,Wired) AppleWebKit/537.78(linux armv7;U;deu), DT_STB_BCM7252SUP/Z10.1.6 (DT,MR401_TypB,Wired), ISP_STB_NetFrontNX/3.1.2 (ACCESS, NX, Wired) AppleWebKit/537.78(linux armv7;U;deu), DT_STB_BCM7252SUP/Z10.1.7 (DT,MR201,Wired), ISP_STB_NetFrontNX/3.1.2 (ACCESS, NX, Wired) AppleWebKit/...
1 609
by  Amos TamangJump to last post
11 Jan 2018 12:44 PM
1 Replies and 576 Views (CLOSED) Syabas Popbox user agent - device not detected    576  1 Started by  Chris Coupland We've been seening some requests from the device: Syabas Popbox, but 51D doesn't seem to be detecting. Some sample user agents below... Syabas/05-02-150212-24-POP-618-000 (gaya2) Mozilla/4.0 Syabas/J3S-01-01-150121-02-POP-890-999 Mozilla/4.0 Mozilla/4.0
1 576
by  Amos TamangJump to last post
19 Dec 2017 04:09 PM
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