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2 Replies and 349 Views
(Closed) Missing Hardware Properties 349 2
Started by ggraves
We are using the .Net parsing library with the Enterprise data. On examining the results of recent device matches, I found that over half of the user agent strings we have parsed with the 51 degrees parser do not have usable properties for the HardwareVendor, HardwareFamily, and HardwareModel properties. The HardwareFamily property value is 'Emulator' in most cases. An example user agent string that suffers from this problem is: 'Outlook-Express/7.0 (MSIE 7.0; Windows NT 6.2; Trident/7.0; .NET4....
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349 |
by Joseph Dix 09 Feb 2017 12:14 PM |
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2 Replies and 443 Views
(Closed) Incorrect Opera 34 detection 443 2
Started by nilayk
Hello. This issue cropped in the last few days. The latest Opera browser (v34) on Windows 10, is being detected as Google Chrome (v37) and has been verified as existing on the current user agent tester page too.
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443 |
by Joseph Dix25 Jan 2017 05:00 PM |
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1 Replies and 826 Views
(SOLVED) Download Link Premium/Enterprise does not work 826 1
Started by HSBC Trinkaus
Hello, in the Documentation I found on this page: https://51degrees.com/support/documentation/automatic-updates the description for downloading the database: https://51degrees.com/products/downloads/premiumLicenseKeys=YOUR_KEY&Type=BinaryV3&Download=True I tried this link with my evaluation licence key but I did not get the file, I got a html page with a form to enter licence key. What's wrong
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826 |
by Mike29 Jan 2016 09:39 AM |
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1 Replies and 15185 Views
(SOLVED) IP Address or URL to whitelist for automatic updates 15185 1
Started by JBraund
Good afternoon,
We are currently working on an implementation of the 51Degrees Premium device detector for our site. Our Test and Production environments are tightly locked down, and require any external endpoints for outbound connections to be explicitly whitelisted. What IP address or URL needs to be whitelisted to allow outbound connections to 51Degrees to collect updated device data
Thanks,
James
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15185 |
by Edward07 Oct 2015 12:32 AM |
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8 Replies and 861 Views
(SOLVED) Very high usage of CPU and memory 861 8
Started by Thomas Trouillet
Hi,
We enabled 51Degrees in our CMS (Kentico).
When re-starting IIS on our server, the CPU and memory usage are very high (95) and stay at that level.
We noticed that when disabling the setting 'shareUsage' for 51Degrees, the website starts normally.
Here a part of the log file:
2015-08-07T13:51:05.0348439Z - 3140 - Info - Creating provider from binary data file 'C:\inetpub\wwwroot\abc\App_Data\CMSModules\DeviceProfile\51Degrees.mobi.dat'.
2015-08-07T13:51:07.0118456Z - 3140 - ...
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861 |
by Iftikhar Ahmed17 Aug 2015 11:09 AM |
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4 Replies and 1882 Views
(SOLVED) Node.js client? 1882 4
Started by eeweise
Is there a node.js or javascript client for the device db I don't see anything referenced on the site or in Github. Even some sample code would be helpful.
thanks
Eric Weise
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1882 |
by Edward16 Aug 2015 06:25 PM |
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3 Replies and 464 Views
(CLOSED) BinaryV3 Download Broken 464 3
Started by Robert Ropotan
Hello,
The BinaryV3 download link on https://51degrees.com/products/downloads/premium downloads a file that is 20MB bigger than previously that does not have GZ headers
Could you take a look and fix this please
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3 |
464 |
by Mike03 Jul 2015 03:18 PM |
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1 Replies and 419 Views
(CLOSED) Website mixed content 419 1
Started by miksh
Hi gents,
Please find time to fix the annoying 'Only secure content is displayed' while browsing your site and forum
Mixed Content: The page at 'https://51degrees.com/support/forum/g/posts/t/3877/Have-your-say--Android-Operating-System-and-CPU-Architecture' was loaded over HTTPS, but requested an insecure stylesheet 'http://fonts.googleapis.com/cssfamily=Actor'. This request has been blocked; the content must be served over HTTPS.
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419 |
by Mike22 Jun 2015 01:39 PM |
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2 Replies and 790 Views
(SOLVED) Data file Memory Consumption... 790 2
Started by Ayyappan
We are using the device data from 51 Degrees. As part of our performance testing this week found some issue with the memory consumption in our app pools. After toubleshooting, found that the issue was with the 51 degree device info collections taking about 200 MB of memory. Until now, we were using this feed only in few applications and never noticed the memory foot print. But, with the latest release, more applications have started using the feed resulting in each app domain in the app pool con...
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790 |
by Edward26 Mar 2015 05:58 AM |
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5 Replies and 1013 Views
(CLOSED) CMS Drag and Drop stops working with Premium Data 1013 5
Started by Ettienne
We are currently using 51degrees with our Sitecore CMS installation. We received a bug report about CMS drag and drop that stopped working recently. We have done extensive troubleshooting and have found that using the premium data is the issueWith this definition in the web.config CMS drag and drop DOES NOT work in IE<detection binaryFilePath='~/App_Data/51Degrees.mobi-Premium-20130823.dat' />However using this definition works fine<detection binaryFilePath='~/App_Data/51Degrees.mobi-L...
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1013 |
by Edward26 Mar 2015 05:44 AM |
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5 Replies and 1647 Views
(SOLVED) Auto Update - Unable to connect to the remote server 1647 5
Started by Mark Rogan
Hi,We are having trouble with our automatic updates. The message we are getting back is 'Unable to connect to the remote server'. Further to that, we also have:Warn - Unable to connect to the remote serverWarn - at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadData(Uri address) at FiftyOne.Foundation.Mobile.Detection.AutoUpdate.Download() at FiftyOne.Foundation.Mobile.Detection.AutoUpdate.Run(Object state)&91b&93Warn - No conne...
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1647 |
by Edward26 Mar 2015 05:31 AM |
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3 Replies and 627 Views
(CLOSED) still redirecting after uninstalling 627 3
Started by wangner
I tried 51Degrees with a mobile theme I purchased and didn't like how it came out for me so I disabled it but it still redirects to a theme that doesn't support the way I have my site set up www.jakewangner.com if you look on mobile all you see is a template with nothing but 'contact' and no images. I tried changing the redirect to the theme I use normally but it wouldn't change after 2 days. So I tried deleting all of the files and it still redirects. Please if anyone has anything that could ...
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627 |
by Mike16 Mar 2015 11:14 AM |
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5 Replies and 917 Views
(CLOSED) Umbraco 7 Help 917 5
Started by Eric B
Good morning all
Need urgent help with this
I have a site running Umbraco 7 and have installed the 51degrees.mobi package for Umbraco
It has installed a bin file and a 51degrees.config file in the ~/App_Data directory
The problem I am having is no matter what changes I make to the redirect part of the config file (even removing it completely) when accessing it from a mobile device it always redirects to /Mobile/Default.aspx
I can not seem to get a log file created to see what is h...
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917 |
by Eric B28 Feb 2015 05:23 AM |
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2 Replies and 1178 Views
(CLOSED) Facebook Share Crawler picking up mobile site 1178 2
Started by JamesBond
Hi There,
Using an Umbraco site, I've downloaded and upgraded to the latest assembly (2.1.1.3) and device dat file. Using a facebook share (http://www.facebook.com/sharer.php) picks up the mobile version (URL/title).
Any help would be greatlyappreciated. Thanks!
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1178 |
by Kamila25 Feb 2015 02:01 PM |
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7 Replies and 1827 Views
(SOLVED) Issues after upgrading to Premium Data 1827 7
Started by David Lievense
So here's our configuration on our test site (http://new.organicbouquet.com) which is not working:
I've created a file called FiftyOne.lic in the /bin/ directory with the license sent to me in the Invoice email.
<fiftyOne>
<redirect firstRequestOnly='false'
timeout='20'>
<locations>
<location name='mobile' url='http://m.organicbouquet.com{0}' matchExpression='(<=^\w://./).'>
<add property='isTablet' matchExpres...
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1827 |
by Kamila23 Feb 2015 03:28 PM |
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5 Replies and 1223 Views
(SOLVED) Premium device download issue 1223 5
Started by Fiona Nugent
Have been running this without issue for ~2 years.
About 2 hours ago our application started hanging while trying to download the premium data file. The fiftyOne.log shows that the provider file is being repeatedly downloaded (every 2 mins):
2014-05-03T18:46:37.1453687Z - 4268 - Info - Creating provider from binary data file 'C:\inetpub\wwwroot\\App_Data\51Degrees.mobi-Premium.dat'.
2014-05-03T18:46:45.2629919Z - 4268 - Info - Created provider from binary data file 'C:\inetpub\wwwroot\\App_D...
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1223 |
by Kamila20 Feb 2015 10:56 AM |
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1430 |
by Mike15 Dec 2014 11:03 AM |
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2 Replies and 701 Views
(SOLVED) Jojo vendor id 701 2
Started by Buteman
Hi,
I am trying to access my Jojo from Linux via USB but ADB reports no devices.
I need the vendor id so I can add a rule for it to /etc/udev/rules/.
Can anyone tell me what it is or where I can find it please
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701 |
by Buteman17 Nov 2014 03:33 PM |
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1 Replies and 488 Views
(SOLVED) Programmatic access treated as mobile 488 1
Started by Yoshie
Hi,
I've inherited an Umbraco site that uses 51degrees.mobi to redirect mobile users to a seperate mobile site. One of the new features I'm implementing requires me to be able to access data from the site from a C application. Unfortunately my C application is being redirected to the mobile site.
My application uses 'AJAX Form Forwarder' as its User Agent. Is it possible for me to edit 51degrees's config to treat this as a desktop browser
Thanks,
Yoshie
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488 |
by Mike30 Sep 2014 10:18 AM |
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23 Replies and 4479 Views
(CLOSED) Auto Image Optimiser and DNN 7.3 4479 23
Started by JSlaughter
Hello, I'm running a DNN 7.3 website. As part of this release it was mentioned that the 51Degrees Image Optimiser is including in the DNN Platform release. I made the appropriate changes to the web.config and the 51Degrees.mobi.config file to enable the optimisation. The funcationality seems to work when I use a specific width (i.e. width=250) but when I try to the markup similar to the file in the data-src attribute doesn't load. Is there a bug in this release or is there somethi...
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4479 |
by Timo Lehtinen05 Aug 2014 09:12 AM |