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Zedo
FocusVision
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OpenText
Zedo Case Study
FocusVision Case Study
ServiceTick Case Study
OpenText | 51Degrees Case Study

Zedo used 51Degrees’ device detection services to overcome in-house categorising through User-Agents, and to be able to accurately report on the bifurcation of inventory across desktop and mobile.

FocusVision recognised early the importance of device detection. In mid 2014 concerns over the incumbent's accuracy, performance and commercials led to the selection of 51Degrees.

ServiceTick are the leading solution for IVR, web, email and SMS surveys in the UK. ServiceTick had been looking to enhance the SessionCam mobile interface. Their previous solution limited monitoring to different browsers and operating systems. There was also a gap in the device data returned and inconsistencies in the results.

OpenText realized early that when it comes to web conversion rate, Responsive Web Design (RWD) is not a complete multi-device solution. Device detection is needed to provide granular analytics, previewing and targeted optimization.

Web professionals love using 51Degrees

"Supported a top 3 customer request accelerating revenue from digital channels"

Olivier Haine - Senior IGS Manager

"51Degrees offers the best accuracy and performance. It was the obvious choice."

Mario Witte - CTO

"You can’t always go mobile first when a worse experience is generated on desktop"

Erwin Andreasen - CTO

"Supports the long term strategy covering a unified smartphone, tablet and desktop web site"

Olivier Haine - Senior IGS Manager

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