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OpenText
Wiggle
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PHFEWIC
OpenText | 51Degrees Case Study
Wiggle Case Study
ServiceTick Case Study
Public Health Foundation Enterprises - WIC Program Case Study

OpenText realized early that when it comes to web conversion rate, Responsive Web Design (RWD) is not a complete multi-device solution. Device detection is needed to provide granular analytics, previewing and targeted optimization.

51Degrees device detection helps wiggle increase mobile browsing sessions by 220% and boost conversion rate by 33%

ServiceTick are the leading solution for IVR, web, email and SMS surveys in the UK. ServiceTick had been looking to enhance the SessionCam mobile interface. Their previous solution limited monitoring to different browsers and operating systems. There was also a gap in the device data returned and inconsistencies in the results.

PHFE WIC (Public Health Foundation Enterprises - WIC Program) is a US Federally funded program helping low income families in the Los Angeles, California area. PHFE found that only 40% of people accessing the website were from a mobile device. This led Mike Whaley (IT Director, PHFE WIC) to optimise the PHFE online education for mobile devices.

Web professionals love using 51Degrees

"Increased our tablet traffic by 300%"

Niall Hughes - Senior Website Developer

"We were able to more easily maintain our digital experience by consolidating mobile and desktop"

Ed Deutsche - VP Digital Applications

"Allows us to serve up a site that is faster and tailored to mobile devices"

Dave McDermid

"You can’t always go mobile first when a worse experience is generated on desktop"

Erwin Andreasen - CTO

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